How to run Diagnostic tool provided by Microsoft.

 1)      From a workstation that has internet, download TSS tool from this link, this is a set of scripts that will gather the System and SQL logs that I need http://aka.ms/getTSS

2)      Move the file to the server having the issue, in this case, you will need to copy the file into all the nodes involved.

3)      Open CMD.EXE as Administrator inside tss_tools folder.

4)      Run TSS SDP:SQLBase

5)      The collection will start:

6) 


Adding another image which equal to above as the above image is not clear.






7)      When it finishes, you will see a folder called MS_DATA in C drive. Inside that folder you should see a .zip file, upload that file to the following link

  • Kindly run the command below to collect the Cluster Logs:                             
    • PowerShell: Get-ClusterLog -UseLocalTime -Destination c:\temp\

8)      Kindly upload all the logs to link( this will provide by link)

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